Refund Policy
You have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
I will notify you once I’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Contact Us
Do you have any question?
Get in TouchWhether you're curious about a particular artwork, interested in a commission, or just want to say hello—I'd love to hear from you.
Please use the form below to send me a message. I personally read every inquiry and aim to respond within 48 hours.If you'd prefer to reach out directly, you can email me at: bill@raineyresolve.com
