Damaged Product

Have you received a damaged product?

All damages must be reported within 24hours of receipt.

Please follow these instructions.

Send a photo of:

• Photos of the damage
• Photo of the entire print
• Photo of package label, text/barcode must be legible
• Photo of packaging inside (bubble wrap, corner protectors, and the inside of the cardboard box where you can see the buffer that has been made)
• Photo of the outside of the package, preferably a close-up of any damage to the package. Note: There is not necessarily visible damage to the package even if there is transport damage.

I need photos so that we can resolve the issue as quickly as possible.